CARAN is a non-profit association of 20 members. Its main aim is to protect the tourists and the car rental industry against sub-standard service and quality.
The car rental companies must subscribe to minimum standards before they are accepted as members of the association.
The minimum standards are:
The car rental companies must be a legally registered company complying with the requirements of the Department of Trade and Industry of Namibia.
Vehicle fleet must consist of at least five vehicles.
The car rental company must provide sufficient insurance.
Sufficient 24 hours backup in cases of breakdown or accident must be provided.
Vehicles may not be older than 4.5 years or have completed more than 200000 kilometers for sedan vehicles and 250000 for 4x4 vehicles.
Vehicles must be regularly serviced and maintained to ensure compliance with roadworthy requirements.
The Namibian Government, through its Department of Environment and Tourism, supports CARAN members by distributing their brochures and advertising material through its networks worldwide. (Non-CARAN car rental companies don't enjoy this courtesy)
The stringent standards set by CARAN were necessary due to the vastness of our country, the huge number of self drive tours and the unfortunate experiences tourist have had in the past by renting vehicles of sub-standard quality.
CARAN, through its members, undertakes to immediately address any problem that may arise in renting a vehicle from one of its members.